List of potential fees and costs - A Contract-Holder (Tenant) may be liable for
(The below list of potential fees and costs are detailed within the Occupation Contract but we have listed them below for your ease)
1. You will pay us all reasonable losses, fees, damage costs and expenses we incur:
in recovering from you any rent and any other money that is in arrears;
for the service of any notice regarding your breach of any of your obligations under the agreement whether or not the notice results in court proceedings;
for the cost of any bank or other charges if any cheque you have written is dishonoured or if any standing order or any other payment method is withdrawn by your bank;
as a result of any of your breaches of the agreement or in enforcing any provision of the agreement, including those about seeking possession of the property.
2. You will pay interest at 3% above the Bank of England base rate on any rent or other money due under the agreement that is more than 14 days in arrears from the due date to the payment date.
3. You must not change the alarm codes or door locks or have any duplicate keys cut without our written permission. If you lose your keys or other security devices needed to access the property, you are liable to meet our actual costs for replacement. This includes the cost of fitting any new locks that are needed. A Locksmith or other relevant person will be contracted to provide the cost.
4. At the end of the contract, you agree to: return to us all sets of keys and other security devices and pay the actual costs of having replacement locks or other security devices fitted if not; A Locksmith or other relevant person will be contracted to provide the cost.
5. At the end of the contract, you will be invited to a check-out inspection at a mutually agreed time to assess the property’s condition compared to the original Inventory and Schedule of Condition. If you do not keep to this appointment, then you agree to pay us or our agent £100 to meet the costs incurred in arranging a second check-out appointment. If you do not keep the second appointment, any assessment of the property’s condition by us or our agent will be final and binding
6. You will get back the deposit when this contract ends and you leave the property, as long as you have kept to all the conditions of the agreement. If you do not do so, we may take from your deposit:
a. any rent or other money due or payable by you under the agreement of which you have been made aware and which remains unpaid after the contract ends;
b. the reasonable costs of compensating us for, or for rectifying or remedying, any breach by you of your obligations under the agreement, including those on the cleaning of the property or its fixtures and fittings and the removal or storage of any goods that you leave behind when the contract ends;
c. any unpaid bills or charges for electricity, gas, phone, water, communication services and Council Tax incurred at the property that you are responsible for under the agreement if we have incurred a loss because you have not paid;
d. any damage or compensation for damage to the property or its fixtures and fittings or for missing items for which you may be liable, subject to an allowance for fair wear and tear, the age and condition of any such item at the start of the contract, and any insured risks and repairs that are our responsibility.
e. If the deposit is not enough, you must pay us the extra amount needed to cover all costs, charges and expenses incurred and properly due.
7. You may request a further written statement of the Occupation Contract at any time but there will be a £10 fee payable for providing a further written statement.
Landlords Fees and Expenses (Residential Only)
12% of the monthly rental income received plus £50.00 per property per annum. This will be charged as two payments of £25.00 at 6 monthly intervals (every April and October).
A charge of £395.00 to find a tenant for the property, including advertisement of the property and preparation of the tenancy agreement and referencing of the tenant.
A fee of £150.00 to draft and arrange a Guarantor Agreement on the tenancy.
Tenancy Renewal - £150.00
A charge of £150.00 will be incurred if the Tenant’s bond goes into dispute or if the Tenants leave the property with outstanding arrears/without notice within their contract. This will cover representation of your case with the DPS
A charge of £150.00 to transfer a property and tenancy from a managing Landlord or another Agency into Capel Homes.
Gas Certificates can be arranged from £110.00
Energy Performance Certificates can be arranged from £110.00
Insurance Claims can be dealt with on behalf on the Landlord billed on an hourly rate of £150.00 per hour.
Arranging works - Payable where we are providing a management service and we oversee significant repairs/improvements by contractors instructed by the Landlord. Payment is due on receipt of our invoice – 25%
Maintenance works – Where Capel Homes provides maintenance services, costs will be communicated to the landlord for the specific work.
Inventory – £110 - £125 depending on size of property. The fee is for an unfurnished property.
When all marketing, viewing, referencing etc has been conducted, if you the Landlord decides not to continue using Capel Homes as an Agent, there will be a charge of £395.00.
Where there is a breach of the Contract by the Contract-Holder (Tenant) take all necessary steps to resolve the breach including the serving of a Notice and report to the Landlord on such an event and on the progress being made to resolve the problem there will be a fee of £150.
If requested by the Landlord, the Agent will prepare a Notice and serve it on the Contract Holder cost of £150.00
This sole agency agreement shall continue for 52 weeks unless a tenant is found earlier upon which event all fees agreed under this agreement become due and payable without deduction. The Agent reserves the right to charge an administration fee in the sum of half the monthly rental income in the event of this agreement being prematurely terminated, the Landlord requiring to give the Agent at least three months’ notice in writing conversely the Agent may terminate this Agreement at any time by serving upon the Landlord at least one month’s notice in writing. If the Landlord terminates their contract with Capel Homes to manage the property then the remainder of the management fees will become due and a charge of £50.00 to return the bond.
Capel Homes Memberships & Guides
Capel Homes Ltd are members of The Property Ombudsman (TPO) which provides a free, impartial and independent service for the resolution of disputes between consumers and property agents. We follow TPO’s Codes of Practice which set the standard expected from property professionals. TPO’s Codes of Practice can be found on their website www.tpos.co.uk/consumers/documents-links or can be requested directly from us. TPO’s service is free of charge to consumers.
We are members of the Client Money Protection (CMP) Scheme run by Client Money Protect, further details can be found on their website www.clientmoneyprotect.co.uk/consumer
Capel Homes is a Licensed Rent Smart Wales Agent, please visit their website for www.rentsmart.gov.wales
